![]() ![]() At our core, we are a company driven by a sincere commitment to helping our clients achieve their fitness goals in a responsible and effective manner. Our aim is not to pry into your personal finances, but rather to help you find a program that aligns with your lifestyle, preferences, and financial situation. Our intention in asking about income is to ensure that we tailor our program recommendations to your specific needs and budget. Regarding the quiz question about income, we understand how this might have raised eyebrows. We will review our email communication strategy to strike a better balance and ensure that our messages are both informative and respectful of your inbox. Our goal is to keep our clients informed and engaged, but we understand that the frequency of our emails might not align with your preferences. We apologize if our emails have felt excessive or intrusive. We truly value your feedback and want to address your concerns to provide a better understanding of our intentions. ![]() ![]() Thank you for taking the time to express your concerns about our emails and the quiz questions. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team via live chat on our website or at from V Shred Updated a day ago Your time is valuable, and we apologize for any inconvenience you've experienced. We've reached out to our Metabolic Assessment team to ensure that a new appointment is scheduled for you at your convenience. We also understand your frustration with the rescheduled appointments. Please allow 48 business hours for emails to cease. We're here to help you along your journey! We have unsubscribed you from marketing emails. You can start with the program you've already purchased. They are completely optional, and not required for you to begin the journey to a new and better you. We occasionally recommend content or products that may be relevant to your fitness goals, and hope this clarifies why you received offers after making your purchase. We truly value your feedback and want to assure you that your concerns are taken seriously. Hi Yaroslav, We sincerely apologize for any frustration you've experienced due to our communication. Thank you for sharing your thoughts, and we hope to have the opportunity to regain your trust in the future. We're here to address your concerns and ensure that your future interactions with us are more positive and aligned with your expectations. If you'd like to discuss your experience further, please don't hesitate to reach out to us directly at. Your feedback is crucial to us as we continually strive to improve our services. We're sorry for any inconvenience this has caused and any confusion caused by the email you received. It's certainly not our intention to have our clients waiting without acknowledgment. Regarding the Zoom meetings, we apologize for any miscommunication or lack of follow-through on our part. We'll take your feedback to heart as we work on enhancing the user experience and ensuring that the content we provide is informative and relevant. Our intention is to provide valuable content and support, not to waste your time. We understand how valuable your time is, and we regret if you've had to endure long videos or experiences that felt like they were centered around upselling. We're truly sorry to hear about the frustrations you've experienced, and we apologize for any inconvenience you've faced. ![]() Thank you for sharing your feedback with us. ![]()
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